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Introduction

From our side, we will provide you:

  • GraphQL API endopoint
  • GraphQL Playground URL
  • File upload endpoint
  • File download endpoint

It is imperative that all requests made to the endpoints mentioned above include an Authorisation header with a Bearer token obtained during login. This ensures secure and authorized access to the necessary resources. Only public queries do not require authentication.

File Upload​

For file upload you should send multipart/form-data to uploadEndpoint with following fields:

  • files: append files to this property.
  • ticketId: add ticketId to tie files to the ticket.
  • description: provide description if desired.

File Download​

To download file, you'll need to run GET request to the downloadEndpoint and provide fileId.

{
    responseType: 'blob',
    params: { id: fileId }
}